Frequently Asked Questions

Find quick answers about EarthLink internet services, pricing, availability, and support. If you need help right now, call 1-800-555-0123 .

EarthLink provides a range of speeds to fit different needs and budgets, from basic plans for essential browsing and email to high-speed fiber connections that support multiple devices, streaming, gaming, and remote work.

No hidden fees or surprise charges. EarthLink believes in transparent pricing so you know exactly what you're paying for. Contract terms vary by plan, and all details will be clearly explained before you sign up.

EarthLink provides internet service across many regions in the United States. During the sign-up process, simply enter your address to check availability in your specific location.

EarthLink prides itself on real customer service from actual people—not automated systems. Support is available to help with technical issues, billing questions, and any other concerns you may have.

Yes. You can continue using your existing email address from other providers. EarthLink also offers email services if you prefer to use an EarthLink email address.
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